Forex Brokers
Markets.com Review

Markets.com

Rating: 84%

Min Deposit

$ 100

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Last Updated:May 14, 2024

Markets.com Broker – Fully Regulated Operator with Impressive Trading Platform Technology

Markets.com forex is an electronic trading platform owned by Safecap Investments Limited. This trading platform allows trading in foreign, commodity, and cryptocurrencies. Initially, Markets.com was working under the name GFC Market, but in 2010 it was rebranded as Markets.com. In 2014, Markets.com partnered with Arsenal FC (a soccer club) and became this club’s official forex and CFD trading partner. Finally, in 2015, Playtech fully acquired TradeFX, which in turn led to the purchase of Markets.com for €458m.

Tier-1 and tier-2 regulators regulate this broker, making it one of the trusted forex brokers online by our ranking. It allows customers to register from several countries, where different countries have different operators. However, most of the features of all these platforms are very similar.

7 types of trade alerts
Market sentiment analysis
Low spreads
Fast execution
Transparent trading costs
Access to a wealth of research and educational resources

Markets.com Review – What to Expect from the Broker

In this Markets.com broker review, we will be covering everything you need to know before choosing a broker. The following topics will be covered in detail.

Markets.com Review Summary

Markets.com forex is a CFD trading broker that offers a wide range of products such as currencies, indices, shares, cryptocurrencies, bonds, etc. This broker’s parent is listed on the London Stock Exchange, making it secure. The spreads are quite cheap when compared to its competitors.

Licenses

Markets.com broker is authorized by 3 tier-1 regulators and 2 tier-2 regulators. ASIC, FCA, FSC, FSCA, and CySEC are bodies that regulate this broker.

Platforms

Markets.com has its own platform in which several features and tools are embedded. Customers can also trade on the MT4 and MT5 platforms.

Privacy and Protection

Playtech, the parent of Markets.com, is listed on the London Stock Exchange. Also, it is authorized by a few tier-1 regulators. This makes Markets.com a trusted broker.

Spreads/Fees

If you’re looking for a broker with very low spreads, you can choose Markets.com without a second thought. Also, there is no withdrawal fee on this platform.

Mobile

Markets.com app needs some improvement. It is easy to use and looks good overall, but not so powerful compared to competitor apps. But users can access the MT5 mobile trading app, which is great.

Customer Care

The customer support on this platform is exceptional. It even has 2 awards in its name for its world-class support. It is available 24/5, and customers can get in touch by telephone, email, or live chat. The typical waiting time for the chat is less than 1 minute. The answers were clear and reliable.

Markets.com Broker Regulation Policy

There are 3 tiers of regulators who regulate forex brokers. The levels of security for different tiers of regulators is tier-1 > tier-2 > tier-3. That is, tier-1 regulators are extremely secure, tier-2 regulators are moderately secure, and tier-3 regulators are least secure. Markets.com is authorized by 3 tier-1 regulators and 2 tier-2 regulators. Details are given below.

Regulatory Body	License Number
Australian Securities and Investments Commission (ASIC)	424008
Financial Conduct Authority (FCA)	607305
Financial Services Commission (FSC)	SIBA/L/14/1067
Cyprus Securities and Exchange Commission (CySEC)	092/08
Financial Sector Conduct Authority (FSCA)	46860

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74.2% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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Trading Instruments and Options Available at Markets.com

With Markets.com broker, you can trade several instruments as CFDs (contract for differences). Below are all the product offerings from this broker.

Forex

This broker allows trading in the largest market in the world, the Foreign Exchange market. You can trade primary currencies, major currencies, minor currencies, and some of the exotic currencies as well. Below are some examples of all these types of currency pairs.

Primary currencies:

AUD/USD
EUR/CHF
EUR/GBP
EUR/JPY
EUR/USD

Major currencies:

EUR/USD
USD/CAD
GBP/USD
NZD/USD
USD/CHF

Minor currencies:

AUD/CAD
AUD/CHF
CHF/JPY
EUR/JPY
EUR/NZD

Exotic currencies:

GBP/ZAR
EUR/PLN
USD/CNH
USD/HUF

Metal

Markets.com offers trading of a 100-year-old market, the metal space. You can trade precious metals as well as industrial metals. Some of the most frequently traded metals include gold, silver, copper, platinum, etc.

Energy

You can trade the world’s highly traded oils, such as Brent oil and crude oil. Natural gas and heating oil are other energy instruments that several traders stalk.

Index

Index, the instruments that group stocks can be traded on this platform. Heavyweights such as the Dow Jones, the S&P500, the Germany 30, the NASDAQ, the France 40, and the FTSE 100 are available for trading on this platform. You can also trade many more global indices with this broker.

Commodities

With Markets.com, you can trade the good old commodity market as well. Commodities are typically in the futures market, which is affordable only for large traders. But with CFDs, this will no longer be an issue for small traders as the process of trading commodities is simplified.

Cryptocurrencies

The broker has enabled trading in a drastically growing market with Markets.com cryptocurrency. Below are the cryptos that are available for trading on this platform, such as Markets.com Bitcoin.

Bitcoin Futures
Bitcoin Cash
Dash
Ethereum
Litecoin
Ripple

Other Markets

Apart from the above instruments, there are 4 more products that can be traded on Markets.com. They are bonds, shares, ETFs, and IPOs.

Pros

Availability of over 11 markets.
Commodities can be traded as CFDs, not futures.

Cons

Limited number of cryptocurrencies.

MARKETS.COM is a global brand and trademark used by Safecap Investments Limited. Markets.com is a global CFD and forex broker regulated by four tier–1 regulators. It has an excellent analysis section, written or curated by Forex experts, and is full of detailed and interesting leads for new traders.

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Markets.com Broker – The World of Financial Markets, Your Way

Marktes.com Trading Fees, Commissions, and Spreads

Forex.markets com is an online broker that offers trading services for various financial instruments, such as forex, stocks, indices, commodities, and cryptocurrencies. Depending on the type of account and instrument you choose, the fees and costs may vary. This broker does not charge any deposit or withdrawal fees, but your payment provider may apply some charges. It also offers commission-free trading for CFDs and spread bets, which means you only pay the spread between the bid and ask prices.

Markets.com also charges overnight fees or swap fees for holding positions open past the end of the trading day. These fees are either added or subtracted from your account balance depending on the direction of your trade and the interest rate differential between the 2 currencies involved.

Spreads

Customers can trade instruments as CFDs or as spread bets. And the spread and number of instruments offered are different for both types. Also, spread betting is currently available only for UK customers.

The table below shows the spread for some of the currency pairs.

Instrument	Spread (pips)
AUD/USD	0.60
EUR/CHF	2.10
EUR/USD	1.90
GBP/JPY	0.60
USD/JPY	0.70
EUR/GBP	1
NZD/USD	1.70
CAD/JPY	2.10
USD/ZAR	120

Index

You can trade indices in either the cash market or the futures market. The spread in the futures market starts from as low as USD0.10 and goes up to USD20. In the cash market, the spread starts from USD0.60 and goes up to EUR7.

Metals

The spread for metals is pretty low, especially for copper and silver. The spread for some of the metals is shown below.

Instrument	Spread (USD)
Gold	0.3 - 1
Silver	0.030
Platinum	3.00
Copper	0.0060
Palladium	5.00

Energy and Commodities

The spread table for some of the energy and commodities is shown below.

Instrument	Spread (USD)
Brent Oil	0.04
Natural Gas	0.006
Crude Oil	0.04
Heating Oil	0.002
Corn	0.70
Coffee	0.65

Cryptos

Instrument	Spread (USD)
Bitcoin Futures	60.00
Bitcoin Cash	10.00
Dash	1.30
Ethereum	3.50
Ripple	0.006
Litecoin	0.80

Shares, Bonds, ETFs, and Blends

The average spread for bonds is around EUR/GBP/USD0.06. The spread for primary shares is around USD1. And for all ETFs, the spread is less than USD1. The same is the case with Blends, as well.

Financing Rates

The financing rates on Markets.com are usually quite high. If you hold a leveraged position for more than 1 trading day, you will be charged a fee.

Other Fee

Account fee – There is no periodic account fee as such.

Inactivity fee – If your account is inactive for over 3 months, you will be charged $10 monthly.

Scalping and Hedging

With this leading online broker, you scalp as well as hedge your funds.

Pros

The spread is pretty less on almost all instruments.
No account fee and no withdrawal fee.
Overall, Markets.com trading fees are extremely reasonable.

Cons

Fee for holding a position for more than a day is high.
The inactivity fee is considerably high ($10 per month).
The financing rates calculation is not transparent.

Account Opening Process at Markets.com

Markets.com Account Types

There are 4 Markets.com account types that you can open with the broker.

Basic
Silver
Gold
Platinum

However, the availability of these accounts depends on the origin of the client.

Europe – Basic, Silver, Gold, Platinum.
UK – Basic, Silver, Gold, Platinum.
Africa – Basic, Silver, Gold, Platinum.
BVI – Basic, Silver, Gold, Platinum.

Basic Account

This is the regular account that can be opened with this broker. This is Markets.com’s standard account, which has every feature the broker has to offer. In fact, every client who wants to open an account with this broker will have to start with a standard account.

With this account, you will get access to all the instruments mentioned above, as well as the different trading platforms offered by this broker. The minimum deposit required for starting is $100, and it comes with several features—morning note, week ahead, Reuters Analyst, and webinar.

Silver Account

With a Silver account, you will be free from the new European leverage restrictions. However, to switch to a Silver account, there are a few criteria that you must meet in order to qualify. The Silver account is the next level up, suitable for intermediate traders who want to access more trading instruments and features. The minimum deposit for this account is $2,500 and the maximum leverage is 1:300. You can choose from 3 base currencies: USD, EUR, or GBP. You can also access free educational resources, market analysis, customer support, and a dedicated account manager.

Wide range of products: With a Silver account, you can trade over 2,200 instruments.

Lower spreads: The spreads in this account are lower than the other accounts.

Gold Account

The Gold account is the third level up, suitable for advanced traders who want to enjoy lower spread and commission fees and exclusive VIP services. The minimum deposit for this account is $10,000 and the maximum leverage is 1:300. You can choose from 3 base currencies: USD, EUR, or GBP. You can also access free educational resources, market analysis, customer support, a dedicated account manager, premium daily analysis, webinars, and videos.

Platinum Account

The Platinum account is the highest level up, suitable for professional traders who want to benefit from personalized account management and trading analysis. The minimum deposit for this account is $25,000, and the maximum leverage is 1:400, spreads from 0.03 pips, zero commission on all trades, free VPS, hedging option, personal account management, risk-free trades, and basic market education sessions.

Customer service: Platinum account clients get a dedicated relationship manager to handle their issues.

The account opening process on Markets.com is simple, smooth, and fast. This broker accepts customers from almost all countries.

Once you complete the 5 steps, your real account will be created. After the Markets.com login, you can begin trading by adding funds.

Pros

The process is easy and seamless.
Fully digitalized.

Cons

The minimum deposit of 100 units of base the base currency.

Step 1:

Browse the official website of the forex broker.

Step 2:

Before hitting the register button, you must choose your region of residence.

Step 3:

After clicking Continue at the bottom of the selected region, you will be redirected to the official website based on the region you chose. Then click on the Register button at the top right. The account registration page will open, as shown below.

Step 4:

Now, you will be asked to choose between a demo account and a real account. If you click on the Markets.com demo account, you will be taken to the main screen of the Markets.com trading platform.

Step 5:

If you choose the Real Mode account, you will go through a five-step process, as shown. You will be required to share your:

Personal information
Tax information
Financial information
Trading experience
Financial knowledge

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Market.Com’s Deposit and Withdrawal Methods

Deposits and withdrawals on Markets.com are super convenient. There are several ways to fund and withdraw money from your account. Markets.com withdrawal is completely free of cost. Also, deposits and withdrawals are available in 9 base currencies (USD, AUD, EUR, GBP, DKK, NOK, ZAR, PLN, and SEK).

Deposit Methods

There is no fee for deposits. However, if the bank account currency and trading account base currency are different, then you will have to pay a currency conversion fee. Also, the minimum deposit here is USD/EUR/GBP100.

There are several ways in which you can fund your account, as listed below.

Wire transfer
Credit card
Skrill/NETELLER
PayPal
Local bank transfer
FasaPay

Note that funding via PayPal and FasaPay is allowed only for European customers. Also, in Europe, there are many deposit methods besides wire transfer and credit card, such as FasaPay, Klarna, RapidPay, Skrill, NETELLER and PayPal.

Markets.com Withdrawal

Is Markets.com safe? You bet! Withdrawing money from this broker is simple and secure. And as already mentioned, the withdrawal is free of charge. And the withdrawal time is around 7 days.

There are 4 ways in which you can withdraw funds into your account:

Wire transfer
Credit card
Skrill/NETELLER
PayPal

Pros

No deposit/withdrawal fee.
Withdrawals are processed in less than the specified time.

Cons

Minimum deposit and withdrawal required.

Client Safety and Security

Playtech, the parent of Markets.com, is listed on the London Stock Exchange. This automatically engenders some trust in this broker. Also, it is regulated by 3 tier-1 regulators and 2 tier-2 regulators, which adds considerably to this broker’s trustworthiness.

It also offers the Investor Compensation Scheme for its European and UK customers. European clients receive a protection amount of EUR20,000, while the UK clients benefit from a protection amount of GBP85,000. Considering all these factors, the question “Is markets.com legit?” is obvious.

Pros

Authorized by three tier-1 regulators.
Listed on the stock exchange.
In the business since 1999.

Cons

The Investor Compensation Scheme is not redeemable by customers other than Europe and the UK.

Markets. com’s Trading Platforms – Web and Desktop

There are 3 trading platforms offered by Markets.com. These platforms are exceptionally well-designed for trading purposes. The user interface is great, the functions are smooth, and it has numerous trading features and tools. The 3 platforms are Markets.com, MetaTrader 4 and MetaTrader 5. Markets.com is a web and app platform for mobile devices, while the MetaTrader 4 and MetaTrader 5 platforms are available for desktop and mobile.

Markets.com Platform

This is an online trading platform developed by Markets.com exclusively for its clients. This platform has done justice to all the features and tools that are required on a trading platform. This simple and clean platform has several features on its main screen, yet it does not look disorganized. However, it is available only on the web.

MetaTrader 4 (MT4)

This is one of the most popular and easy-to-use trading platforms, boasting Expert Advisors, micro-lots, hedging, and one-click trading. You can trade forex, indices, commodities, and cryptocurrencies with fast execution and advanced charting tools. You can also customize your trading environment with indicators, scripts, and automated strategies. Use this platform on your desktop or download the app for your mobile device.

MetaTrader 5 (MT5)

MetaTrader 5 is one of the most popular trading platforms for trading currencies, commodities, indices, and much more. With Markets.com, you can even trade on this platform, apart from their propriety platform. The MT5 platform is known for its simplicity and its user interface. When it comes to features and other tools, this platform also excels. The Markets.com MetaTrader 5 platform is available on the web and mobile (iOS and Android) as well. Both these platforms are structured perfectly, and the mobile platform too is equipped with tremendous features.

Markets.com offers Mobile Trading

Since Markets.com provides MT4 and MT5 suites for traders, all platforms can be used on the mobile app. If you are not a beginner, you will know how this world-class app functions. This comprehensive mobile app serves all your trading needs, from trading tools to order types. With respect to the Markets.com Android app and iOS app, there are some fundamental drawbacks. No proper trading tools are set up, and orders can’t be placed during off-market hours, or even the interface. So some improvement is required in this space.

Pros

The user interface of the Markets.com platform is seamless, with hardly any glitches.
MT4 and MT5 are available on both desktop and mobile.

Cons

Markets.com's platform is prone to glitches and freezes, especially during high volatility periods.

Android
iOS

Trading Features and Special Tools

The trading features and special tools that Markets.com offers its clients make this broker competitive. They are designed to help you analyze the markets and identify potential trading opportunities.

Chart Features

When it comes to the charts, there is every feature and tool a trader would require for any analysis. The charts on this platform look something like this.

Time Frames

Switch between several time frames ranging from 1 minute to 1 month.

Chart Types

There are a number of chart types, including the most popular candlestick chart.

Indicators

We were extremely impressed by the number of indicators this platform offered. The most commonly used indicators, such as Moving Average, Average True Range, Bollinger Bands, Relative Strength Index, MACD, etc., are embedded in this platform.

Tools

The tools here are very helpful. You can draw trend lines, channels, and Fib retracement, and add text, flags, arrows, etc.

Platform Features

The user interface of the platform is as smooth as butter. You will find every feature of this platform on 1 screen, but it doesn’t look messy. The search function works like a charm.

A watch list gives you access to your stalking instruments. The bar on the left provides information on the number of the positions that are running, the number of open orders, and any alerts yet to be triggered.

News Bar

This is undoubtedly one of the best features on this platform. Many platforms require you to open another tab to access the news, but here the news bar is built into the main screen so you will stay constantly updated.

Alerts

Add alerts for any instruments by clicking on the Alerts button and then the Create a New Alert button.

Order Types

You can place 3 types of orders on the Markets.com platform:

Market order
Limit order
Stop-loss order

The execution of these orders is fast and smooth.

Other Features

When you click on any instrument, you get the following features:

Chart
Key statistics
Profile
Insights
Related instruments

Pros

Numerous chart analysis tools.
All features are accessible on the main screen.

Cons

Only basic order types.

Customer Support

In this Markets.com review, we can say without hesitation that the support service is exceptional. They are quick, friendly, and reliable and can be contacted by telephone, live chat, or email. We tried the live chat and were impressed that they answered our queries within a minute. The support center is available 24/5 and support is available in different languages, as well.

The supported languages include English, French, Italian, Spanish, Arabic, German, and Bulgarian. The overall Markets.com user reviews are excellent. The master list of contact numbers for all locations can be found here.

In addition to the above methods, you can get your queries answered in the FAQ section.

Pros

The live chat is very responsive.
Answers to the queries are clear and crisp.
Multiple language support.

Cons

Customer support is not available 24/7, so you may be unable to reach them during weekends or holidays.
Customer support may be unable to resolve some complex or technical issues, which may require further escalation or investigation.

Live Chat

Yes

E-Mail

[email protected]

Phone

+44 (20) 3150 0380

Markets.com is available in the following languages:

Arabic

Bulgarian

English

French

German

Italian

Spanish

What Else Does the Markets.Com Have to Offer?

Education

With the Markets.com platform, you get a free education in technical analysis. The educational content is delivered in the form of videos and it is layered into beginner, intermediate, and advanced levels.

Research

Markets.com has commendable research tools, providing you with information on fundamental analysis, technical analysis, and sentimental analysis. According to the website, you can even get trade recommendations from thirty leading global economists.

Fundamental analysis

In this library, you will find information on the following features:

Events and trade
Advanced alerts
Financial commentary
Financial news

Technical analysis

In the technical analysis section, you can access the following:

Trading central
Multi-symbol charts

Sentimental analysis

The sentimental analysis in this platform is very informative as it offers the following:

Insider trades
Analyst recommendations
Blogger opinions
Hedge fund confidence
News sentiment
News alerts

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Additional Information

Awards

Known for its brilliant trading platform and highly positive Markets.com customer reviews, this platform has received a number of awards. In 2012, it received the Best Customer Service award at the London Investor Show and even the Best Broker in Customer Service award in the Global Banking and Financial Review. In 2017, it received 2 more awards: the Best Forex Trading Platform and the Best Forex Provider at the UK Forex Awards.

FAQs

Is There a Facility to Execute Orders over the Phone at Markets.com?

Yes, Markets.com provides the facility to execute orders over the phone. Contact their trading desk at +357-2-203-0583. Note that this service is available only in English.

Can You Add Funds to Your Trading Account at Markets.com Forex?

To deposit funds into your trading account:
•Click on the Menu button in the top right corner of the screen.
•Hit the Add Funds option.
•Enter your payment details.

What Is Enhanced Verification Offered by Markets.com?

It is part of the verification process in which the firm has to apply Enhanced Due Diligence (EDD) to its clients. This is done to meet its regulatory requirements. EDD enhances the transparency between company and client.

What Are the Official Email Domains of Markets.com and Safecap?

The official email domains used by this firm are:
@MARKETS.COM
@MARKETSMAIL.COM
@SAFECAPLTD.COM
None of the other email domains must be considered as official.

Conclusion

After going through all the factors, features, and tools offered by Markets.com forex, we have concluded that this broker is good but not the best. It is authorized by 3 tier-1 regulators, which means it’s pretty safe, so if security is your priority this would be a good choice of broker. When you consider the spreads, fees, and commissions, Markets.com does a great job, as its rates are very low.

The customer support is excellent, too, providing answers to queries within minutes. Before you decide whether to go for a live account, try the Markets.com demo, as the demo account is free of charge. In summary, with several pros and a few cons here and there, we’re certain you won’t regret choosing this broker.

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